Posts Tagged ‘Dubai’

Emirates in Denial – When Spin Doesn’t Work

Wednesday, December 2nd, 2009

The huge growth in Dubai has been partly fueled by enormous spending on PR. Dubai has had lavish and largely uncritical coverage for years. Now the newsflow has turned and those at the top seem to be lashing out in all directions.

In mid-November, Tim Clark, the President of Emirates made a speech saying people should not underestimate Dubai and that they would be surprised by its resilience and future growth. Either he was being disingenuous or he really did not know how serious the problems of Dubai World were, which would be rather surprising for a man at the top of one of Dubai’s most important companies. Now the airline’s Vice-Chairman, Maurice Flanagan, a man who should surely know better, is complaining that the press is having a “hate Dubai week” and he hopes they will resume “more sensible coverage soon”.

Companies run into trouble in any country but when a company that is owned by, or closely linked to the government makes a bald announcement that it might have trouble settling its debts, it is very serious indeed. If they make this statement just before a national holiday, without any sign of a rescue plan in place, they deserve everything that comes.

Dubai clearly does have a future but, like a drug addict, it needs a sharp dose of reality before it can be saved. Denial will not help the patient.

Whilst one might expect the head of the airline to do his best to make soothing statements at such a difficult time, Mr Clark would do everyone a favour by acknowledging the seriousness of the situation.

Selective Memories on Dubai

Monday, November 30th, 2009

Almost every newspaper has been running wise editorials about Dubai’s problems saying that the crisis was foreseeable. As The Sunday Times sagely wrote in its editorial yesterday, “Even casual observers could see this was a boom built on sand.”

The problem is, I cannot remember any of these newspapers warning about Dubai’s excesses at the time. What I can remember is acres of newspaper devoted to PR puffs for tourism and property purchase in Dubai. Did the clever people who write the editorials actually tell their colleagues on the Property and Travel sections that they were helping to flog something that “everyone knew” was dodgy?

Inside Traveller has always warned against property purchase in the UAE, not least because of the complicated legal structure of such purchases. Anyone purchasing an apartment from one of the government-owned or linked companies should also have asked themselves what chance they would have had in a local court had they wished to sue the developer.

Meanwhile, there is bound to be more speculation about the future ownership of Emirates. As one of the few apparently successful assets of Dubai, it has been assumed that Abu Dhabi would want to take control of the airline in exchange for rescuing some of the other businesses. Abu Dhabi’s own airline, Etihad, has already taken over the lead from Emirates in terms of customer service and quality whilst Emirates’ reputation has been going downhill gently for some time. Eitihad openly refer to themselves as “the airline of the UAE”. It could be that Etihad do not really want Emirates anyway – though their government might wish to take some secret holding as a security for other loans. You can be sure that, whatever the legal ownership of Emirates, they will not be doing anything to upset their neighbour for a very long time.