Time to pinch yourself

Here’s a headline that’s frankly a surprise:

Alitalia makes a profit of €15 million in the third quarter of 2009

Having been a basket-case for the last decade or more, perhaps things are finally going right for this airline. Rome-based WAPA (World Aeronautical Press Agency) also reports that improvements in load factor, punctuality and regularity of flights are the main contributory factors to Alitalia‘s turnaround. Let’s hope that improved civility and attentiveness of its cabin attendants and groundstaff may have had a part to play in this too. (Though let’s face it, they have some ground to make up – we linked to this horror story in early September but it’s so toe-curlingly awful I’m repeating the link today in case you missed it earlier.)

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